Frequently Asked Questions

How Long Does It Take To Create A Website?

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 – 4 weeks, these are general guidelines. At JoFolio we always strive to deliver a website in 2 Weeks and we make every effort to meet this timeframe.

Where Can I Submit My Website Content?

Website contents should be mailed to content@jofolio.com.ng. We accept JPEG, PNG, Microsoft Word, Zip, RAR, MP3, MP4 files.

NOTE: The pages in the supplied document should represent the content of the relevant pages on your website.

How Do I Know If My Payment Is Secure?

One of the most important components of online business is creating a trusted environment where potential customers feel confident in making purchases. Secure Sockets Layer certificates create a foundation of trust by establishing a secure connection. To ensure visitors their connection is secure, browsers provide visual cues, such as a lock icon or a green bar.

SSL certificates have a key pair: a public and a private key. These keys work together to establish an encrypted connection. The certificate also contains what is called the “subject,” which is the identity of the certificate/website owner.

What type of Debit Card Payment Do You Accept?

We accept MasterCard, Visa and Verve Card.

What Kind Of Technology Do You Support?

We specialize in Content Management Systems like WordPress, Dropal, Majento, and Joomla, but are very experienced with XHTML, CSS and Flash, JavaScript, DHTML, XML, and PHP. Although it’s unlikely, if there’s something we can’t do, we can reach out to our network of partners for additional services (at no additional cost to you).

Can I See My Website While It’s In Progress?

Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

How Many Changes Can I Make To My Site Without Additional Cost?

We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.

Are Any Other Services Included In Your Web Design And Development Costs?

Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods.

We Are A Very Small Company With A Limited Budget. Can I get a Website below N50,000?

This is a question we often receive from startup companies and entrepreneurs. If you have a lower budget, click ‘Get Quote‘ menu on https://jofolio.com.ng/ and fill out the form and submit.

When Is Payment Required For Your Website Design And Development Services?

For web design projects, 50% of the estimated fee must be provided prior to beginning work. A second charge of 20%  is required after the development stage, with the remaining 30% of the project budget due upon completion of the work, prior to website launch.

Others charges are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days.

Content Management

I Need Some Changes On My Web Site Or Template. Do You Provide That Service?

Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.

What Is The Best Approach For Content Maintenance On My Site?

JoFolio Digital Agency offers three options for maintaining and refreshing your site content. We don’t care which option you choose, but we strongly encourage you to update your site regularly.

  • The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We’ll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.
  • Ongoing Maintenance Plan: Sign up for one of our ongoing maintenance plans, and you’ll receive a discount on our standard rates.
  • Content Management System (CMS): Purchase a Content Management System from JoFolio and make all the changes you want. Perfect if your site requires frequent updates.